Value Pet Supplies Website Review & Ratings + Value Pet Supplies Coupons
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Value Pet Supplies Website Review & Ratings + Value Pet Supplies Coupons

Value Pet Supplies: Products & Services

Value Pet Supplies sells pet supplies for dogs, cats, birds, fish, reptiles and small animals like ferrets and hamsters. Their pet supplies include food, vitamins, supplements, flea and tick treatments, crates, beds, treats, training materials and much more. The brands they carry include Merrick, Hartz, Frontline, Angels Eyes, Greenies, Cosequin, Petmate and more, Not only does Value Pet Supplies sell all types of pet supplies, they also have an Adopt-a-Pet section to their website and they donate a portion of their profits to help save rescue dogs through Casita Big Dog Rescue.

Value Pet Supplies: Company Background

Value Pet Supplies was founded in 2004 by Zachary Piech and his mother, Cheri Peich as an eBay store and has since gone on to become a respected online pet supply company. Value Pet Supplies is still a family owned business and Zachary is the company's president. They are located in Livingston, Tennessee and you can call them at 1-800-VALUEPET (1-800-825-8373) and press 1 to order or press 2 for customer service.

Value Pet Supplies: Customer Feedback & Reviews

Value Pet Supplies has excellent customer ratings and comments including the following ratings from Bizrate.com.

  • Overall satisfaction of 9.4 out of 10.
  • Would shop here again: 9.3/10.
  • Likelihood to recommend: 9.4/10.
  • Price relative to other stores: 9/10.
  • Customer support: 9.4/10.

Other customer ratings include:

  • ResellerRatings.com rates Value Pet Supplies 9.64/10.
  • Epinions.com rates them 5 stars out of 5 stars.
  • PriceGrabber.com gives them an overall rating of 4.83 out of 5.

A few customer comments include:

  • "Never any problems, very satisfied."
  • "Good prices. Good customer service."
  • "I order from Value Pet Supply 2 to 3 times a year. They carry the products I need at a great price."
  • "ValuePetSupplies has the best prices for bully sticks that I can find on the internet. I have purchased the redbarn brand from petsmart, but at a much higher price."
Value Pet Supplies: Business Credibility & Trustworthiness

Value Pet Supplies is a member of the Middle Tennessee and Southern Kentucky Better Business Bureau with a B- rating. The B- rating is odd considering they only have 1 complaint in the past three years. The reason the BBB gives for this rating is that they do not have enough information about the business. This could be because the company has only been a BBB member since February 2013. Value Pet Supplies donates a portion of their profits to support the Casita Dog Rescue, a group that helps shelter dogs.

Value Pet Supplies: Website Popularity & Google Ranking

Value Pet Supplies has the following internet rankings.

  • Alexa.com shows Value Pet Supplies with a traffic ranking of #54,015 in the United States and a worldwide traffic ranking of #230,201 with 107 sites linking in. Their main audience is women who browse from home.
  • According to Compete.com, they average 78,719 unique visitors to their website each month.
  • Their Google Page Rank is 4/10.
Value Pet Supplies: Social Media Presence

You can follow Value Pet Supplies on their social media pages.

  • Value Pet Supplies has a good Facebook page with great photos of customers and their pets or I should say great photos of their customers and their owners. Their Facebook page has 853 Likes.
  • They are on Twitter @ValuePet tweets about dog adoption events and links to photos. They are followed by 7,714 people and they follow 8,413.
  • You can also go to their YouTube page which has videos about Casita Dog Rescue events
  • Value Pet Supplies also has a Blog where you can see pictures and videos and also brag about your pet. 
Value Pet Supplies: Website Security & Safety

Value Pet Supplies uses the following methods to ensure safe transactions on their website.

  • They use the https secure internet connection at their checkout.
  • Value Pet Supplies is a certified McAfee Secure website.
  • According to the Google Safe Browsing Tool, they are not a suspicious website. Of the 2 pages Google tested during the last 90 days, 0 pages resulted in malicious files or software being downloaded or installed. 
Value Pet Supplies: Pricing & Packages

Value Pet Supplies prices are average and comparable with other online pet supply stores.

  • Merrick Whole Earth Farm adult - 35 lbs dry dog food costs $48.21 which is higher than other online stores.
  • Ranch Rewards organic turkey jerky costs $12.48, which is comparable with other stores.
  • Greenies dental chews value size tub 36 ct, 36 oz regular costs $37.39, which is comparable with other pet stores.
  • Merrick Before Grain salmon #2 11.1 lb dry cat food costs $33.03, which is a comparable price. 
Value Pet Supplies: Shipping Rates & Policies

Value Pet Supplies has free shipping for items that are specially marked with a free shipping logo. This free shipping offer is only for the continental 48 United States. Shipping rates will be calculated based on your zip code at the checkout. Value Pet Supplies offers the following shipping methods.

  • Economy shipping (5-9 days)
  • Federal Express (3-4 days)
  • USPS Priority Mail (1-3 days)

Value Pet Supplies only ships to the United States, U.S. possessions and APO/FPO addresses.

Value Pet Supplies: Payment Methods Accepted

Value Pet Supplies accepts the following credit cards and debit cards for payment.

  • Visa
  • MasterCard
  • Discover Cards

Value Pet Supplies also accepts PayPal and Bill Me Later with no payments and no interest if paid in full in 6 months, for orders of $99 or more. You can enter in your coupon code at the checkout.

Value Pet Supplies: Returns, Refunds & Exchange Policy

Value Pet Supplies will accept returned items for an exchange or store credit within 21 days of purchase. The returned items must be in new and unused condition. Before you return an item, you must fill out the Return/Exchange form, which you can find on their return policy page. For more information, please see their return policy page. 

Value Pet Supplies: Product images & screenshots
Value Pet Supplies Coupons
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